Have a question? Our team will help you find answers, whether through a reference document, email, or phone call. 

Give our Knowledge Base a search or click the in-app Help button on the bottom right of the screen and get the support that you need.

If you can't find the right article to answer your question, email us with the following information:

  • Account Name [label name] 

  • Username

  • Clear description including: 

  1. UPC and/or ISRC code

  2. Artist Name

  3. Release Name

  4. User Steps In Order to Reproduce the Issue if needed

  5. Screenshots when applicable

Please start a new conversation for each unique issue or request.
We may need to reproduce the issue to troubleshoot or investigate for you.

Did this answer your question?